I used Parasol as an umbrella company for 3 months. Parasol is extremely attentive and helpful during the sales process. However, the minute you have your first contract (even as a first-time contractor) you're on your own. They are slow to react and are not proactive when you have issues. They are fine as an intermediary between you and the agency/client, but do nothing to assist their 'employees' - especially first-timers. The money is good and they do an OK job explaining your payslips. However, their online portal is horrible and not mobile-friendly and the team doesn't really seem to care about their 'employees.'
You will definitely be throwing your hard earned money away. Disgusting!
Superior, outstanding, brilliant un-beatable, all terms I can use to describe the excellent professional, and most important friendly service I receive from Parasol
Terrible company to deal with, they don't explain their fees or services properly then take half your wages with no clear explanation. When you complain you get told different things by different people. Still none the wiser to where my hard earned cash is going and I've written in again for a formal written explanation. This will be my 5th email and still none of it has been properly explained. I worked 21 days last month and 14 days this month but came out with almost the same money. How can that be correct? Very poorly run business, stay well clear unless you like throwing away money.
Avoid this service.Very poor customer service. They are not care about their clients at all if any problems , they are always have own rules and very enjoying style of complaints policy. Never again
Parasol is a UK Accounting based in Warrington, North West England. Parasol is located at Optionis House, 840 Ibis Ct, Centre Park, Warrington WA1 1RL, UK.
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