From the first phone call regarding my car repair to the courtesy car being delivered, the mechanic ringing to tell me he had ordered the parts pre the car being collected to phone follow up calls and then the car being delivered back to my home the service was fantastic. Everyone was really personable and pleasant. The car was repaired quicker than the expected date too. Top class service. I was very impressed
After an accident, Solus Warrington was assigned as the repair service by the insurance company Aviva. Being a new car, and also a first experience with an accident I was a bit nervous about the whole process, however I was kept informed at all stages and it proved to be a really swift and pleasant experience. Many thanks for such a smooth process and keep up the good work! :)To detail a bit: I've been contacted on the same day to schedule the repair work. Before the day arrived an engineer called to discuss the damage and inform me that parts were ordered in advance so that the work will be finished as quick as possible. On the agreed day 2 cheerful and polite guys arrived to pick up the car. The mileage has been recorded and the car signed for checking out. After 3 days I've been notified that the work's finished and the car is ready to be brought back. Again the mileage has been recorded and had signed for delivery of the car. As a plus, the car has been washed and delivered in good condition.
The whole experience from start to finish was easy and efficient. Everyone I dealt with at Solus was polite, professional and helpful and although I dealt with different people they were all promptly up to speed with my case. Updates were given throughout the process and the repair work to my car is excellent. It's not often I give reviews but the service I received from Solus was exceptionally good.
A first class service from start to finish. Really good communication, everything happened exactly as promised, repair quality faultless. And most of all everyone that I spoke to, repair manager and office were extremely courteous and efficient. I was really impressed by the whole service. Thank you Solus.
Great service. Repaired the bumper on my car to a good standard. Provided a brand new courtesy car whilst in for repair and collected and returned my car from my workplace, super convenient. Also the car was ready two days earlier than estimated. To top it off they cleaned my car inside and out. Superb company to deal with.
Solus Accident Repair Centres - Warrington is a UK Car Repair based in Warrington, North West England. Solus Accident Repair Centres - Warrington is located at Armistice House, Wharf St, Warrington WA1 2HZ, UK.
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